Introduction
Welcome to Adventure Safari UAE. By booking or using our services through our website www.adventuresafari.ae, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any bookings.
1. Booking & Confirmation
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All tours and activities are subject to availability.
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Bookings can be made online through our website or via our official customer service channels.
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A booking is considered confirmed once full or partial payment has been received and a confirmation email has been issued.
2. Pricing & Payment
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All prices are quoted in AED (United Arab Emirates Dirhams) and are inclusive of VAT unless otherwise stated.
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We accept secure online payments through recognized payment gateways.
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Prices are subject to change without prior notice due to currency fluctuations, fuel costs, or supplier adjustments.
3. Cancellation & Refund Policy
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Cancellations made 24 hours before the tour are eligible for a full refund.
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Cancellations made within 24 hours or no-shows will result in 100% cancellation charges.
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In case of cancellation by Adventure Safari UAE due to weather conditions, technical issues, or safety concerns, a full refund or rescheduling option will be offered.
4. Participant Responsibility
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Guests must follow all safety instructions provided by our guides and staff.
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Adventure Safari UAE will not be held liable for any loss, injury, or damage resulting from negligence or failure to follow safety guidelines.
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Pregnant women, people with back or heart problems, or those under the influence of alcohol are not permitted on certain tours.
5. Tour Modifications
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The company reserves the right to change or cancel a tour itinerary due to unforeseen circumstances such as weather conditions, road closures, or government restrictions.
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In such cases, alternative arrangements of equal value will be provided.
6. Liability
Adventure Safari UAE acts as a tour operator and uses third-party suppliers for transportation and certain activities. While we take all reasonable precautions, we are not liable for any injury, loss, or damage caused by third parties or circumstances beyond our control.
7. Photography & Media
During our tours, photos or videos may be taken for promotional purposes. By participating, you grant Adventure Safari UAE the right to use these images on our website and social media platforms. If you do not wish to be photographed, please inform our team before the tour begins.
8. Governing Law
These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be settled under the jurisdiction of the Dubai Courts.